Colorado Swim School

Safer, Stronger, Smarter Swimmers

Colorado Swim School

Uncategorized

Absences and Make-Up Classes

Students who consistently attend their regularly scheduled classes accelerate more quickly and enjoy more success than those who repeatedly miss class.

Consistent attendance:

  • allows instructors to constantly evaluate and assess students
  • maintains the integrity, dyanmic, and flow of the class
  • cultivates a bond between the instructor and student and fosters trust between them

Your swimmer is eligible for a make-up if the expected absence is reported 24-hours in advance of the missed class. Absences may be reported via email, phone, or in person.

Sign In To Report an Absence
Report an absence by phone
As a courtesy, we offer ONE make-up class per calendar month for excused absences. If your child swims with us all year, he or she is eligible for a total of 12 make-ups. When an absence is reported 24 hours in advance, it is considered an excused absence and a make-up token will be generated on the swimmer’s account. Make-up tokens will expire 90 days after the date of issue. Students MUST be enrolled in our program to use a make-up token and make-up tokens may NOT be used in a swimmer’s regularly scheduled class. Credits and refunds will not be given for make-up tokens. Again, we offer make-ups a courtesy but recommend attending scheduled classes consistently to see progress.

Students are eligible for a make-up for the following reasons:

Illness

Injury

Family Obligations

       Make-Ups are not guaranteed.

       Availability for make-ups is limited.

Am I eligible for a Make-Up?

  • I understand that students who miss a class for illness, injury or family obligation are eligible for a make-up if the office was notified in advance.
  • I understand that CSS CANNOT guarantee that there will be space available for multiple children in a make-up class. Make-ups are a courtesy, and if there are multiple children who need make-ups, I might have to come at different times.
  • I understand that CSS can’t guarantee that my child will have the same teacher for their make-up class.
  • I understand that make-ups are only valid for 3 months. If they are unused they will expire.
  • I understand that eligible make-ups are valid only while we are enrolled. All unused make-ups expire when I withdraw, and are not carried over upon re-enrollment.
  • I understand that my child cannot “make-up” a missed make-up class.
  • I understand that CSS cannot transfer make-ups to other students or issue a tuition credit for missed classes.
  • I understand that enrolled students may request an eligible make up class up to 72 hours in advance by contacting our front office. (Example: Request on Monday for a Tuesday or Wednesday make-up class.)

Because we are work with young children and water, it is imperative that the safety and quality of our swim lessons take priority over any scheduling needs. Therefore, certain classes may not be available for make-ups.

Our Supervisors will carefully consider the needs of the students, the instructor, and, if applicable, the class as a whole before determining if adding a student for a makeup is feasible.

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